Tenders Online Joins TenderLink as Part of illion

What has happened?

illion has purchased Tenders Online from CoreLogic. Tenders Online has been combined with illion’s TenderLink business to build a position as the market-leading online procurement business in Australia and New Zealand.

Who are illion?

illion is the leading independent provider of trusted data and analytics products and services in Australasia, with the company’s consumer and commercial credit registries representing a core element of Australia and New Zealand’s financial infrastructure.

illion leverages its consumer and commercial credit registries, which comprise data on over 20 million individuals and over 2.5 million active companies, to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities and government sectors.

illion’s product and service offering spans the full customer lifecycle, from lead generation and sales prospecting, to credit risk assessment and decisioning (including associated SaaS products), and ultimately, receivables optimisation.

illion are backed by a successful Private Equity firm, Archer Capital.

Who are TenderLink?

TenderLink is one of Australia and New Zealand’s leading online procurement systems, headquartered in New Plymouth (North Island, New Zealand).

Why is CoreLogic selling Tenders Online?

CoreLogic acquired Tenders Online in 2015 as part of the acquisition of Cordell Information. Given CoreLogic’s current strategic priorities, they believe illion is a more natural owner of the Tenders Online business.

Why is illion purchasing Tenders Online?

Combining the strengths of Tenders Online and TenderLink will provide customers with an enhanced, broader and more diversified product offering. It will also contribute to illion’s strategic focus on building out a rich and proprietary data set. illion’s focus as a data and analytics company will provide the combined business with the support required for continued success in the online procurement market in Australia and New Zealand.

What is the new combined business be called?

The TenderLink brand has been retained. The Tenders Online brand will be retired when the services are integrated.

What platform will I use after the businesses are combined?

Existing Tenders Online users have been migrated over to the TenderLink system. Some of the functionality of the TenderLink system has been updated to retain important elements available within the existing Tenders Online product set.

How will my service be affected?

The Tenders Online service closed on, 7 December 2018. We’ve set up new TenderLink accounts for Tenders Online customers who should have received activation emails to activate their new TenderLink subscription. After the subscription has been activated, each user will receive a TenderLink welcome email, allowing inidividuals to establish login credentials for the TenderLink system. If you have not received an activation email please call us on 1800 233 533.

How will my contract be impacted?

The provider of the service from 1 September 2018 is illion Australia Pty Ltd and your contract is with illion. Your existing contract with RP Data Pty Ltd trading as CoreLogic Asia Pacific (“CoreLogic”) or with Cordell Information Pty Ltd has been assigned to illion Australia as part of the sale. Terms of Service remain similar to those of CoreLogic and are available here. The term of your contract will remain generally unchanged.

How will billing be impacted?

illion will begin invoicing you directly from December 2018. You may be prompted to update payment details upon activation of your TenderLink subscription. 

I have multiple CoreLogic products. How will I be impacted?

The provider of the Tenders Online service from 1 September 2018 is illion Australia Pty Ltd and your contract for the Tenders Online service is with illion.

If you have any other CoreLogic products or services, there will be no change to those products or services which will continue to be delivered by RP Data Pty Ltd and/or Cordell Information Pty Ltd.

You will receive separate invoices for your Tenders Online subscription and your other CoreLogic products. For an interim period, CoreLogic will act as an agent for illion in regard to ordering and billing. See above for further details.

 

I’m currently a Tenders Online Subscriber…

Does TenderLink have the same features as my current Tenders Online tender notification subscription service?

While each service currently offers slightly different attributes, the main functionality is common and combining both services means you’ll ultimately enjoy a best of breed solution. We acknowledge this may result in a few changes to how you currently use the service, which is why our account management and service staff will be on hand to help you during the transition.

How will I (and other account users) access the combined service?

You should have received a service activation link from TenderLink. Use this to activate your subscription. When you activate your subscription, this will automatically email other users on your account, prompting them to set a password which will allow them access to the service. Your subscription plan, account details and user preferences will be seamlessly transferred to the combined service.

I’ve already paid for my Tenders Online tender notification subscription. What happens?

We won’t be charging you twice. Your current paid subscription entitles you to access the combined service and will renew according to illion’s terms of service and at the rate applicable at the time of renewal.

I pay my Tenders Online tender notification subscription by annual EFT (electronic funds transfer). What happens?

If you pay by annual EFT, you can continue this arrangement, or switch to direct debit or credit card payments at your next renewal.

I pay my Tenders Online tender notification subscription by monthly EFT (electronic funds transfer). What happens?

We will no longer offer a monthly EFT payment option. You’ll need to select from one of our convenient payment methods as you activate your account.

I pay my Tenders Online tender notification subscription by annual or monthly direct debit. What happens?

You can continue this arrangement, under your existing authority. No action is required on your part. However, your direct debit will now be collected by Cloud Payments ACN 154 014 785, APCA User ID number 450969, on behalf of TenderLink. 

I pay my Tenders Online tender notification subscription by annual or monthly credit card payment. What happens?

If you pay annually by credit card, you can continue this arrangement, or switch to other payment methods at your next renewal. If you pay monthly by credit card, you can continue this arrangement, but you’ll need to confirm your credit card details as you activate your account.

I pay my Tenders Online tender notification subscription by BPAY. What happens?

We will no longer offer a BPAY payment option. You’ll need to select from one of our convenient payment methods as you activate your account.

Will I see the same type of content under the combined service?

We’ll be taking every care to ensure seamless, like-for-like coverage as you migrate to the combined service. As part of the account migration we’ll automatically create search filters for each user on a closest match basis. We’re also pleased to inform you that as part integrating the services, we’ve audited the content sources monitored by TenderLink and Tenders Online, to ensure the combined service has the most comprehensive source monitoring possible. In addition, after account migration, your TenderLink subscription daily notifications will automatically include and provide streamlined access to contract opportunities produced by TenderLink’s 600+ e-Tendering clients. There’ll be no further need for you to register into individual TenderLink portals to access their content.

 

I am a Tendering Authority with Tenders Online…

Does this change affect me?

Yes. We are also combining both e-Tendering services. We’re in the process of migrating existing Tenders Online tendering authorities over to the TenderLink system. This will require a few adjustments to the way you currently tender as you’ll need to get used to the TenderLink system and functionality. But we’re confident that you’ll enjoy using TenderLink’s e-tendering platform. Please be assured that we’ll make the change as seamless as possible, both for you and any affected registered users of your tendering authority service. As part of the transition, we’ll establish a custom-branded TenderLink e-tendering portal for you at no charge. We’ll reach out to you personally over the coming weeks to understand your needs, determine what publishing payment plan best suits your tendering activity, then configure your new portal and train you in its use.

Who can I talk to for more information?

If you have further questions call us on 1800 233 533.