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Current Business Opportunities

Training & Support Services - Tenders / RFQ / EOI / RFP

Below is a list of 9 currently available Training & Support Services tenders, requests for quotation, requests for proposal, expressions of interest or requests for tender, followed by 20 of our most recently closed opportunities.

To discuss these, discover other current Training & Support Services opportunities, or learn more about how our tender notification service can work for you; call 1800 233 533 or Request a call back

Showing 1 to 9 of 9 Business Opportunities

Currently Open Training & Support Services Tenders / RFQ / RFT / EOI / RFP

Online Safety and Training Management System FY17_0302
State/Region:
New South Wales
2100
views since 22/03/2017
Proceed to purchaser site to view details
Redesign Services
State/Region:
New Zealand
1217
views since 17/03/2017
Learn More
RFT NAPL 002 / 2017 - Newcastle Airport Flight Information Display System Upgrade
State/Region:
New South Wales
3162
views since 17/03/2017
Proceed to purchaser site to view details
Platform Booking System for ARIN (Australian Research Infrastructure Network)
State/Region:
Victoria
2454
views since 16/03/2017
Proceed to purchaser site to view details
Request for Information - Infrastructure as a Service
State/Region:
Victoria
1793
views since 15/03/2017
Learn More
Alert Authoring Tool
State/Region:
New Zealand
993
views since 14/03/2017
Learn More
SaaS Source to Pay Solution
State/Region:
Queensland
1118
views since 09/03/2017
Learn More
Digital Marketplace Panel
State/Region:
Australia
3587
views since 24/02/2017
Learn More
Prequalification Scheme: ICT Services
State/Region:
New South Wales
2555
views since 20/01/2016
Learn More

Can't find what you are looking for? Request More Tenders/Quotes

20 Most Recently Closed Business Opportunities

Job Scheduling
Organisation:
Tertiary Education Commission
State/Region:
Wellington
795
views since 01/03/2017
  • More details
    Tenderlink Ref:
    NZ-758222
    Notice Type: Request for Proposal
    Price Range: Not Specified
    Region: Wellington
    Closing Date: 27/03/2017

    TERTIARY EDUCATION COMMISSION. JOB SCHEDULING.
    RFx ID: 18407742.
    Close Date: Monday, 27 March 2017 at 5:00 PM.
    Tender Type : Request for Proposals (RFP).
    Overview: We currently use several applications and manual solutions to manage the funding we allocate to over 700 tertiary education organisations (TEOs). These solutions are fragmented and complex, making it difficult and time consuming to manage funding information. In particular, we use a large number of complex spreadsheets to support our funding processes.
    To mitigate the risks that our current solution creates, we have initiated the Funds Management and Payments (FMP) project to:
    1. Implement an integrated solution that provides better financial control, transparency and efficiency across our funding information and processes
    2. Make our financial management system (TechnologyOne) the master information source for appropriations and TEO funding allocations
    3. Introduce new capability to manage funding rules and detailed delivery calculations in a single application
    4. Provide readily available reporting on the allocation of funding
    5. Provide workflow support for payment approval processes
    6. Reduce the complexity of and the amount of data held in our Data Warehouse
    7. Establish efficiencies through the scheduling of our interfaces
    8. Establish an end to end business owner resulting in better control of process and system changes
    This is a substantial project introducing new applications and interfaces. It requires changes to our data warehouse, financial management system, reporting, master data management and business processes.
    A key component of our future design is a Job Scheduling application to automate our background processes. We require the application to manage the interfaces required to support FMP. In the longer term, we will look to extend scheduling across our other applications.
    This RFP is for the procurement of the Job Scheduling application. In addition, we require the successful Respondent to work with our staff during the design and delivery phases to:
    1. Provide training for members of the project team
    2. Provide advice on how to integrate the Job Scheduling application into the design of our interfaces
    3. Design of the job scheduling
    4. Help with the infrastructure design (as part of our wider FMP infrastructure design)
    5. Plan for the delivery phase
    We also require ongoing third level support.
    IMPORTANT NOTICE: Please refer to the GETS Internet Site below (free to register) for all contact information and/or documentation relating to this tender notice
    https://www.gets.govt.nz/TEC/ExternalTenderDetails.htm?id=18407742

Learn How to be a Bid Response Hero
Organisation:
Tendering for Sucess
State/Region:
South Australia
6112
views since 06/03/2017
  • More details
    Tenderlink Ref:
    AU-758595
    Notice Type: Notice of Information
    Price Range: Not Specified
    Region: South Australia
    Closing Date: 17/03/2017

    OUR FUNDAMENTALS WORKSHOP [HALF-DAY SEMINAR]
    Designed for bid response practitioners with little experience, our workshop will get you started, using real life examples which teach you to think about your response process in three sequential stages, examining each in detail.
    Date: 6 April
    TIME: 9.00 am - 12.30 pm
    PRICE: $405 + GST subscriber rate
    VENUE: Cliftons, 2/288 Edward Street, Brisbane

    OUR MASTERCLASS WORKSHOP [FULL-DAY SEMINAR]
    If you have experience, but aren't getting the results you expect and realise your process needs to be more effective, efficient and sustainable, our workshop will re-frame your existing knowledge using a unique three pillar framework.
    DATE: 7 April
    Time: 9.00 am - 4.30 pm
    PRICE: $785 + GST subscriber rate
    VENUE: Cliftons, 2/288 Edward Street, Brisbane

    FIND OUT MORE AND SECURE YOUR PLACE NOW ...
    www.tenderingforsuccess.com

Learn How to be a Bid Response Hero
Organisation:
Tendering for Success
State/Region:
Victoria
8505
views since 06/03/2017
  • More details
    Tenderlink Ref:
    AU-758594
    Notice Type: Notice of Information
    Price Range: Not Specified
    Region: Victoria
    Closing Date: 17/03/2017

    OUR FUNDAMENTALS WORKSHOP [HALF-DAY SEMINAR].
    Designed for bid response practitioners with little experience, our workshop will get you started, using real life examples which teach you to think about your response process in three sequential stages, examining each in detail.
    Date: 16 March
    TIME: 9.00 am - 12.30 pm
    PRICE: $405 + GST subscriber rate
    VENUE: Cliftons, 1/440 Collins Street, Melbourne

    OUR MASTERCLASS WORKSHOP [FULL-DAY SEMINAR]
    If you have experience, but aren't getting the results you expect and realise your process needs to be more effective, efficient and sustainable, our workshop will re-frame your existing knowledge using a unique three pillar framework.
    DATE: 17 March
    Time: 9.00 am - 4.30 pm
    PRICE: $785 + GST subscriber rate
    VENUE: Cliftons, 1/440 Collins Street, Melbourne

    FIND OUT MORE AND SECURE YOUR PLACE NOW ...
    www.tenderingforsuccess.com

Supply, Implementation & Support of a Practice Management Suite
Organisation:
West Moreton Hospital & Health Service
State/Region:
Queensland
1423
views since 03/02/2017
  • More details
    Tenderlink Ref:
    AU-755047
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Queensland
    Closing Date: 03/03/2017

    WEST MORETON HOSPITAL AND HEALTH SERVICE. REQUEST FOR TENDER FOR SUPPLY, IMPLEMENTATION AND SUPPORT FOR A PRACTICE MANAGEMENT SUITE FOR PRISON HEALTH SERVICE QUEENSLAND. INVITATION TO OFFER. Number: ITS14020.
    Tender Overview: West Moreton Hospital and Health Service seeks to acquire a Tender for the Supply, Implementation and Support of a Practice Management Suite for the Prison Health Service Queensland, which aims to deliver ICT Connectivity and a Practice Management Suite for QLD Health staff working in various Correctional and Youth Detention Centres throughout the state of Queensland.
    Enquiries: Kim Woods, phone: 3413-7995, email: kim.woods@health.qld.gov.au
    Closes on Friday 3rd March 2017 at 5:00pm, Brisbane, Queensland.
    Documents available from Internet Site: https://www.hpw.qld.gov.au/qtenders/tender/display/tender-details.do?CSRFNONCE=22C344515BF720C41B02CBC8F5D71B13&id=20236&action=display-tender-details&returnUrl=%2Ftender%2Fsearch%2Ftender-search.do%3FCSRFNONCE%3DC65EA30509106FF0174FCCF9EC9640C9%26amp%3Baction%3Dadvanced-tender-search-open-tender%26amp%3BchangeLevel%3D%26amp%3Binputlist%3DhasETB%26amp%3BorderBy%3DreleaseDate%26amp%3BwithdrawalReason%3D%26amp%3BexpiredReason%3D%26amp%3BtenderState%3D%26amp%3BtenderId%3D%26amp%3Bpage%3D4

ICT Professional Services Panel
Organisation:
The Department of Internal Affairs
State/Region:
New Zealand
942
views since 15/02/2017
  • More details
    Tenderlink Ref:
    NZ-756358
    Notice Type: Notice of Information
    Price Range: Not Specified
    Region: New Zealand
    Closing Date: 22/02/2017

    THE DEPARTMENT OF INTERNAL AFFAIRS. NOTICE OF INTENT - ICT PROFESSIONAL SERVICES PANEL.
    RFx ID: 18385781.
    Close Date: Wednesday, 22 February 2017 at 5:00 PM.
    Tender Type: Notice of Information (NOI).
    Overview: The Department of Internal Affairs (DIA) is in the process of preparing a request for proposal (RFP) for establishing a panel of ICT Professional Services suppliers. The purpose of this notice is to advise the market of DIAs intent and to outline the likely timeline and requirements of the procurement process.
    Further information will be available on GETS and it is anticipated that a
    IMPORTANT NOTICE: Please refer to the GETS Internet Site below (free to register) for all contact information and/or documentation relating to this tender notice
    https://www.gets.govt.nz/DIA/ExternalTenderDetails.htm?id=18385781

'Self-serve' Demographic Information Website
Organisation:
Blacktown City Council
State/Region:
Western Sydney (New South Wales)
1528
views since 24/01/2017
  • More details
    Tenderlink Ref:
    AU-753881
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Western Sydney (New South Wales)
    Closing Date: 22/02/2017

    BLACKTOWN CITY COUNCIL. ONLINE 'SELF-SERVE' DEMOGRAPHIC INFORMATION WEBSITE SERVICES.
    Request for tender no: C47/2016.
    Blacktown City Council invites tenders for a contract for the effective and reliable supply of online 'self-serve' demographic information website services including Australian Bureau of Statistics Census profiling, mapping, forecast projections and economic data.
    The initial period of the Contract will be for 3 years with an option in favour of Council for a further period of 2 x 1 year extensions subject to satisfactory performance, and Council requirements. Council is not bound to accept any or the lowest tender. Information:
    Please direct any enquires to Carol Ashworth, Team Leader Social Planning on 9839-6420 or email to carol.ashworth@blacktown.nsw.gov.au
    Deadline: Tenders close on 22 February 2017 at 2.00 pm Sydney time. Documentation: Prospective tenderers can download the documents from www.tenders.nsw.gov.au/wsroc
    Lodgement: Tenders should be lodged in accordance with the instructions in the Tender documentation. Canvassing of any Council members or officers will disqualify tenderers from the tender process.

Provision of a Suite of Corporate Training Programs
Organisation:
VicRoads
State/Region:
Victoria
1383
views since 01/02/2017
  • More details
    Tenderlink Ref:
    AU-754719
    Notice Type: Expression of Interest
    Price Range: Not Specified
    Region: Victoria
    Closing Date: 22/02/2017

    VICROADS. Contract No: 9469. Title: EXPRESSION OF INTEREST - TO PROVIDE A SUITE OF CORPORATE TRAINING PROGRAMS.
    Closing Date: 22nd February 2017.
    Description: Expression of Interest Provision of a panel of suppliers to provide a suite of corporate training programs.
    VicRoads is seeking expression of interest from appropriately experienced providers, to be short listed to provide corporate training programs and services to VicRoads' employees.
    Tenders will be invited from a short list of provides who will be selected on the basis of information provided in this expression of interest process.
    Contact Person: Melissa Romagnano. Phone: (03) 9854-1988.
    Lodgement Address: Procurement & Contract Management Tender Box, Ground Floor, South Building, 60 Denmark Street, Kew, Victoria 3101.
    Documents available from Internet Site: http://webapps.vicroads.vic.gov.au/VRNE/tenconin.nsf/webAdContractNo/75D144964D4DECBCCA2580B9001E5CE6?OpenDocument

Information Technology Technical Analyst Panel - Jan 2017-0001
Organisation:
Byron Shire Council
State/Region:
New South Wales
1572
views since 31/01/2017
  • More details
    Tenderlink Ref:
    BYRON-754043
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: New South Wales
    Closing Date: 21/02/2017

    Byron Shire Council wishes to appoint a panel of contractors to supply goods and/or services in accordance with the Contract in Part A5.
    Byron Shire Council invites you to apply for this role.
    The goods and/or services involved include a range of specialist technical services in areas that include business analysis, and application and systems support and are set out in detail in Part A4.
    The Contract term is 3 years subject to satisfactory performance by the successful Tenderer, which will be determined by Byron Shire Council.
    There will be 2 contract extension options of 1 year each. The decision to offer a contract extension will be at Council's sole discretion.

Software Development Methods & Lifecycle Models
Organisation:
Department of Defence
State/Region:
A.C.T.
1343
views since 26/01/2017
  • More details
    Tenderlink Ref:
    AU-754169
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: A.C.T.
    Closing Date: 20/02/2017

    DEPARTMENT OF DEFENCE. TRAINING PROGRAM - SOFTWARE DEVELOPMENT METHODS AND LIFECYCLE MODELS.
    ATM ID: RAAF/1617/008.
    Agency: Department of Defence - DSRG.
    Close Date & Time: 20 February 2017 at 10.00 am (ACT Local Time).
    Location: ACT.
    ATM Type: Request for Tender.
    Description: The Defence Aviation Safety Authority (DASA) within Air Force Headquarters is seeking a professional service provider to design, develop and deliver a suitable training program for safety related aviation software development methods and lifecycle models.
    The course aim is to provide the participant with the knowledge and skills to analyse and review software development methods and software lifecycle models in support of a safety related aviation software acquisition or modification.
    The course is to be aimed at the intermediate level and to provide theory and practical instruction.
    The knowledge gained from this intermediate level course will be assumed knowledge for participants attending the advanced aviation software certification course sponsored by DASA.
    Conditions for Participation: Potential suppliers must meet the requirements as specified in:
    COT Clause 3.2 - Minimum Content and Format Requirements;
    COT Clause 3.3 - Conditions for Participation; and
    COT Clause 3.4 - Essential Requirements which includes;
    a. A tertiary qualification in the field of Engineering, or five years experience working in the aviation industry; and
    b. Five years experience developing and/or certifying software.
    Timeframe for Delivery: May-June 2017.
    Address for Lodgement: Electronic lodgement via AusTender at https://www.tenders.gov.au
    Contact Details: FLTLT Stephen Jones. P: (03) 9282-7820. E: stephen.jones13@defence.gov.au
    This information is subject to change and should be verified on the AusTender Website. Documents available from Internet Site:
    https://www.tenders.gov.au/?event=public.atm.show&ATMUUID=4570FD16-0C35-9FA8-CDB2F31BD086500C

Intranet Technology Platform
Organisation:
Bayside City Council
State/Region:
Southern Metropolitan (Victoria)
1385
views since 21/01/2017
  • More details
    Tenderlink Ref:
    AU-753660
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Southern Metropolitan (Victoria)
    Closing Date: 15/02/2017

    BAYSIDE CITY COUNCIL. INTRANET TECHNOLOGY PLATFORM.
    Request for tender CON/16/63.
    Tenders are invited for the provision of an intranet technology platform. The scope of services includes: · Software installation and configuration Implementation support throughout the duration of the initial project
    · Look and feel incorporating design style guide for desktop, tablet and mobile
    · Testing
    · Provision of train-the-trainer plus training manual
    · Go live and post implementation support
    Detailed information architecture and wireframes for desktop, tablet and mobile will be supplied by Council.
    Tender documents can be obtained by visiting Council's e-tendering website www.tendersearch.com.au/bayside
    All tenders must be received by 2.00 pm Wednesday 15 February 2017.
    Tender submissions must be submitted electronically via www.tendersearch.com.au/bayside
    Bayside City Council is not bound to accept the lowest or any tender.

21762CR EOI Learning Development
Organisation:
Baw Baw Shire Council
State/Region:
Victoria
1304
views since 24/01/2017
  • More details
    Tenderlink Ref:
    BAWBAW-753988
    Notice Type: Expression of Interest
    Price Range: Not Specified
    Region: Victoria
    Closing Date: 15/02/2017

    In a collaborative approach to the provision of professional learning and development programs, Baw Baw Shire Council and South Gippsland Shire Council invite expressions of interest (EOI) from suitably registered, qualified and experienced training providers.
    The successful provider will need to offer a full suite of learning and development programs including an eLearning platform, on-site and flexible delivery. Each Council has a variety of training venues that can be utilised for on-site delivery.
    Council requires a service provider who can fulfil the existing training calendar as well as provide advice of emerging trends and opportunities for workplace learning & development. In addition, Council welcome proposals to workshop the schedule of training opportunities as part of the expression of interest process to ensure a tailored program can be included in the submission.
    Council will consider innovative and joint proposals to best address the diversity of programs required, though course content must be delivered by Registered Training Organisations. The EOI must identify the services to be provided and outline the anticipated approach for the delivery and management of learning & development including maintenance of existing programs and the introduction of emerging opportunities.

Learn How to be a Bid Response Hero
Organisation:
Tendering For Success
State/Region:
New South Wales
10099
views since 31/01/2017
  • More details
    Tenderlink Ref:
    AU-754645
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: New South Wales
    Closing Date: 14/02/2017

    OUR FUNDAMENTALS WORKSHOP [HALF-DAY SEMINAR].
    Designed for bid response practitioners with little or no experience, our half-day seminar will get you started, using real life examples which teach you to think about your response process in three sequential stages, examining each in detail.
    DATE: 23rd February 2017
    TIME: 9.00 am-12.30 pm
    PRICE: $405 + GST subscriber rate
    VENUE: Cliftons, 13/60 Margaret Street, Sydney
    www.tenderingforsuccess.com

    OUR MASTERCLASS WORKSHOP [FULL-DAY SEMINAR].
    If you have experience, but aren't getting the results you expect and realise your process needs to be more effective, efficient and sustainable, our full-day seminar will re-frame your existing knowledge using a unique three pillar framework.
    DATE: 28th February 2017
    TIME: 9.00 am-4.30 pm
    PRICE: $785 + GST subscriber rate
    VENUE: Cliftons, 13/60 Margaret Street, Sydney
    FIND OUT MORE AND SECURE YOUR PLACE NOW ...
    www.tenderingforsuccess.com

REOI - An IT Solution to replace disparate systems with a single foundation data system
Organisation:
Presbyterian Support Northern
State/Region:
Auckland
1326
views since 28/11/2016
  • More details
    Tenderlink Ref:
    NZ-748848
    Notice Type: Expression of Interest
    Price Range: Not Specified
    Region: Auckland
    Closing Date: 31/01/2017

    For the provision of an IT Solution to replace disparate systems with a single foundation data system that tracks the client journey and supports all Presbyterian Support Northern (PSN) services. The PSN ICT vision is to have a future equipped ICT environment that enables increased client outcomes, a consistent WOW experience of staff where data is trusted and information provided is fully utilised. To achieve this vision PSN is expecting a three to four year innovative and inspiring programme or work to be undertaken that transforms our IS environment. This expression of interest is the first key step in this journey.
    This REOI is being issued for:
    1. A software solution. That provides a robust data foundation to be used to report on, monitor and evaluate core business services e.g. Enliven, Family Works, Shine, Resolution Services, Fundraising, Budgeting and back-office functions
    2. ICT Infrastructure. To develop existing infrastructure in step with data systems, using new technologies to reduce costs and enhance the value added by ICT
    3. Change Management services. To ensure staff are engaged in, contribute to and are kept updated throughout implementation of the ICT Strategy
    4. Enhanced service delivery. Extend existing services, development of new services and reduce administrative burden
    5. Return on Investment. Helps place PSN as a lead Non-Government Organisation (NGO) in the community health and social service sector, with a reputation for innovation and excellence
    This REOI is being issued by: Presbyterian Support Northern (PSN)
    Identifying number: PSN-20161128.
    REOI issue date Monday November 28th 2016.
    Date and time that Response closes: Tuesday January 31st 2017, 5pm.
    REOIs must be delivered to: Presbyterian Support Northern
    P O Box 99890
    Newmarket, Auckland 1149
    New Zealand
    REOI Administrator: Louisa Plumpton, Chief Information Officer / General Manager Information Services
    +64 9 5208677
    eoi@psn.org.nz

TRIM as a Service
Organisation:
University of New South Wales
State/Region:
Australasia, Hong Kong, Singapore
1760
views since 14/12/2016
  • More details
    Tenderlink Ref:
    UNSW-750754
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Australasia, Hong Kong, Singapore
    Closing Date: 30/01/2017

    The University of New South Wales currently uses TRIM version 7.3.3 which is managed and delivered in house. This version will reach end of life by May 31, 2017 and will therefore need to be upgraded to the current version. UNSW will use this opportunity to have the upgraded version of TRIM delivered 'as a Service' and is inviting interested parties to submit a tender response to supply TRIM EDMRSaaS as a managed service.
    Established in 1949, the University of New South Wales is one of Australia's leading research and teaching universities. UNSW is a founding member of the Group of Eight research intensive universities in Australia. For more information about UNSW, please refer to the website at www.unsw.edu.au
    By 2025, UNSW will be Australia's global university and a leading research and teaching-intensive university as a result of the UNSW 2025 Strategy launched late last year. UNSW aspires to improve and transform lives through excellence in research, outstanding education and commitment to advancing a just society.
    Key to achieving these goals is enabling our constituent-facing staff to have a single, shared, 360 degree view of our constituents. This requires UNSW to migrate onto a single, shared, Enterprise TRIM software platform that we will acquire and deploy on a SaaS model.
    UNSW currently use TRIM version which will reach effective end of life May 31, 2017. The successful tenderer will be required to satisfy the main objective of
    i) Deliver TRIM as an EDMRSaaS by the due date of 30 June 2017,
    ii) Be able to supply the whole of service. UNSW will not accept any outsourced arrangements.

Request for Proposal for the Supply of a Purchase to Pay Solution and Related Services
Organisation:
Opus International Consultants (Suppliers Only)
State/Region:
Australasia
3208
views since 01/12/2016
  • More details
    Tenderlink Ref:
    NZ-749558
    Notice Type: Request for Proposal
    Price Range: Not Specified
    Region: Australasia
    Closing Date: 27/01/2017

    Opus has issued this Request For Proposal (RFP) to identify vendor(s) for the provision of a SaaS P2P System and Related Services for Opus globally.
    Responses must be received at Opus by 12.00pm, Friday 27 January 2017, and project implementation activities are expected to start by 1 June 2017.

Bio-Strategy Business Systems - RFI
Organisation:
Bio-Strategy Ltd
State/Region:
New Zealand
1528
views since 23/01/2017
  • More details
    Tenderlink Ref:
    NZ-753846
    Notice Type: Request for Information
    Price Range: Not Specified
    Region: New Zealand
    Closing Date: 26/01/2017

    REQUEST FOR Information for the supply of Business Information Systems (ERP, CRM, Supply Chain)
    Document Number: BIS-2017
    Document dated: 23 January 2017
    Closing date for responses: 26 January 2017

    1. Organisation background
    Bio-Strategy Limited (BSL) is an established distributor, of scientific products and services, in the Australasian market. Built on a culture of innovation the Bio-Strategy team values of "EXCELLENCE - INTEGRITY - TEAM" are reflected in the relationships it builds with its customers and suppliers.

    Mission Statement:
    To deliver technology to the university, medical, research, and industrial markets

    Operating across New Zealand and Australia, Bio-Strategy distributes high quality, competitively priced products from a select group of suppliers, dealing with applications in the research, diagnostic and biotechnology industries.

    Their ability to listen, understand and deliver solutions to their customers, supported by integrated systems for customer service, sales, technical service, logistics, and accounting are key elements of the BSL strategy.

    2. Request for Information

    2.1 Objective and process
    The objective of this Request for Information (RFI) is to identify fit for purpose organisations to engage in a close RFP for the supply of Business Information Systems that will best meet the requirements of Bio-Strategy.

    You are invited to provide information in response to this document about your business and products/services, methodology you follow for systems implementation, data migration and testing, with associated indicative prices and timelines. This information will be used to assist with the high-level assessment and evaluation of your organisation, products and services in relation to our requirements.

    2.2 Process

    Following this RFI, selected organisations will be invited to participate in a closed Request for Proposal (RFP) process. During this process, on execution of confidentiality agreements, BSL will provide detailed information on existing business processes and target operating model, participate in Q and A sessions, with the objective of receiving a detailed proposal covering the solution, costs and detailed implementation and migration plan.

    3. Current State and RFI requirements

    3.1 Current state
    BSL operates from over ten locations in New Zealand and Australia, with projected staff numbers of 150 relying on the following business functions and systems as per Figure 1 - BSL Existing systems:

    - Sales teams plan and execute the sales activities using Salesforce. Manual and automated processes have been customized. Minimal integration between the financial system and Salesforce currently.
    - Customer service and technical service teams use a combination of Salesforce, word, excel and email.
    - Logistics and finance utilise the existing financial system together with word, excel and email
    - Payroll utilises Comac
    - B2B integration is used for processing orders and invoices for various customers
    - 3PL warehousing is used and integrated into the current financial system

    Figure 1 - BSL Existing systems - see attached document

    BSL has a number of current system limitations that need to be addressed in order to achieve its business objectives. Required capabilities centre around workflow and rule based automation, integration of CRM and ERP systems and new systems capabilities such as e-commerce, e-commerce integration and HR capability.

    3.2 RFI Requirements

    Current systems and processes are becoming a challenge and have been identified as a barrier to organisation growth. To maintain information integrity, data accuracy and to support the growth of the organisation BSL has initiated a project to replace current systems and migrate to a future proofed operating model.
    Target state sees the organisation operating as four companies (two in each country) with all or most of the business functions in one system incorporating ERP and CRM. Integration to 3PL and other systems such as UniMarket will still be required. New functionality such as HR capability with self-service portal, e-commerce, workflow automation, reporting/business intelligence and dashboard.

    BSL's strong preference is that the proposed solution is cloud based or should the respondents propose a hosted solution it will be a 'turn-key solution' where BSL receives and consumes business applications and any infrastructure (networks, servers, applications, databases) is managed by the respondent.

    Respondents are encouraged to outline what an overall solution would look like and what business processes will take place in each proposed component of the solution.

    The RFI requirement is for respondents to provide information on:

    A. Respondent's organisation, experience with similar projects, products and services it offers

    B. Outline of a proposed Solution to cover BSL current and future business functions

    C. Estimated costs, timeline and approach to deliver the proposed Solution, systems, products and services covered within the scope of this RFI are the supply of:
    - A Solution that will support BSL business processes and allow the organisation to grow
    - Outline of implementation services that are required to get the Solution established; including interface configuration and/or development (if required);
    - Outline of migration activities (including data migration, testing, documentation, go-live) from current systems to proposed Solution;
    - Your approach to preparation of documentation required to enable staff or support parties to use, maintain, configure and/or enhance the solution;
    - Your approach to preparation of training materials and any training required for the staff to utilize the Solution;
    - Describe available on-going Solution maintenance, upgrades and enhancements together with Service Desk availability and coverage

    To help us understand your organisation capability and services offered please tailor your responses.

    4. Timeline and your response
    Please notify us of your intent to respond by e-mail to Kate Thompson; kate.thompson@bio-strategy.com
    Your full responses are required no later than close of business day 26th January 2017.
    The selected parties to continue through the RFP process will be notified end of business day January 27th.

IT Service Desk Services
Organisation:
healthAlliance
State/Region:
Auckland
707
views since 21/11/2016
  • More details
    Tenderlink Ref:
    NZ-747888
    Notice Type: Request for Proposal
    Price Range: Not Specified
    Region: Auckland
    Closing Date: 24/01/2017

    HEALTHALLIANCE. IT SERVICE DESK SERVICES.
    RFx ID: 18156610. Reference Number: P16-215.
    Close Date: Tuesday, 24 January 2017 2:00pm.
    Request for Proposals (RFP).
    Overview: This RFP is issued by healthAlliance N.Z. Limited. The scope of the managed services to be provided by the successful respondent are IT Service Desk services between the hours of 7 p.m. and 7 a.m. on 365 day basis, including public holidays in New Zealand. The healthAlliance IT Service Desk currently provides 24 x 7 IT support to District Health Boards (and related entities) in the Northern Region of New Zealand. We invite proposals from suppliers who meet the technical, commercial and other requirements set out in this RFP and who wish to enter into an Agreement to supply these managed services to healthAlliance.
    IMPORTANT NOTICE: Please refer to the GETS Internet Site below (free to register) for all contact information and/or documentation relating to this tender notice: https://www.gets.govt.nz/HA/ExternalTenderDetails.htm?id=18156610

Provision of IT Service Management - Software & Services
Organisation:
Western Health
State/Region:
Victoria
1457
views since 19/12/2016
  • More details
    Tenderlink Ref:
    AU-751325
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Victoria
    Closing Date: 18/01/2017

    WESTERN HEALTH. REQUEST FOR TENDER FOR THE PROVISION OF IT SERVICE MANAGEMENT - SOFTWARE & SERVICES FOR WESTERN HEALTH. TENDER. Number: WH006-2017.
    Enquiries: Arnold Roxas, phone: (03) 8345-7275, email: arnold.roxas@wh.org.au Enquiries: Mrs Valentina Trajkovski, phone: (03) 8345-7668, email: Valentina.Trajkovski@wh.org.au
    Enquiries: Janice Beaton, phone: (03) 8345-7362, email: Jan.Beaton@wh.org.au Janice.Beaton@wh.org.au
    Description: Western Health are seeking an IT Service Management (ITSM) software solution, and professional services to deliver:· Design, configuration, testing and implementation
    · Training and documentation
    · Ongoing support and maintenance
    Western Health's business requirements for the provision of an ITSM solution are detailed in the vendor response schedules.
    In summary, Western Health requires:
    a) An ITSM toolset to be provided in a SaaS or On-Premise operating environment
    b) A solution that provides support for the following ITIL processes:
    · a. Service Request Fulfilment
    · b. Incident Management
    · c. Problem Management
    c) A solution that provides contemporary ITSM capability that enables Western Health to:
    · a. deploy without customisation
    · b. operate in a 24/7 environment
    · c. provide multi-channel access via web based self-serve, email and telephone including contact centre integration
    · d. configure or modify in a largely codeless fashion
    · e. implement using standard integration adapters and APIs to seamlessly connect to Western Health's operating environment
    · f. support the management of business services (Business Service management) as well as technical service management
    Western Health requires the vendor to provide the implementation requirements, preparatory workshops, discovery services, training and implementation services. Western Health has defined a number of project phases to implement and enhance Service Management capabilities - the scope of this Request for Tender is limited to Phase 1.
    Phase 1
    1. Implement the ITSM solution in a SaaS environment in a Like-for-Like scenario that provides the basic functionality that their current tool supports, namely:
    a. Incident and request management via telephone channel for 70 incident and service request types
    2. Upload of AD users (approximately 6200)
    3. Upload of open tickets and requests (approximately 300)
    4. Production pilot during June 2017
    5. Full transition by 30th June 2017
    6. Integration of the solution to the Western Health operating environment
    7. Training for Administrator (super user), Service Desk agents and Train the Trainer (for end user training)
    8. Core processes to be enabled:
    · a. Incident Management
    · b. Problem Management
    · c. Request Fulfilment
    · d. Change Management
    · e. Service Catalogue Management
    · f. Knowledge Management
    · g. Service Asset and Configuration Management (Light)
    Closes on Wednesday 18 January 2017 at 2:00pm AEDT, Melbourne, Victoria.
    Submit your response in hardcopy to Commercial Contracts Department, Commercial Contracts Department Ground Floor North Block Western Hospital, Gordon Street, Footscray, VIC 3011. Office: (03) 8345-7668.
    Documents available from Internet Site: https://www.tenders.vic.gov.au/tenders/tender/display/tender-details.do?id=8347&action=display-tender-details&returnUrl=%2Ftender%2Fsearch%2Ftender-search.do%3Faction%3Dadvanced-tender-search-open-tender

RoPS 2540 - Supply of Training, Facilitation Services, Resources and Materials
Organisation:
Cairns Regional Council
State/Region:
Queensland
1563
views since 03/12/2016
  • More details
    Tenderlink Ref:
    CAIRN-749496
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Queensland
    Closing Date: 13/01/2017

    Cairns Regional Council is inviting submissions from suitably qualified and experienced suppliers the Provision of Contract No. 2540 RoPS Register of Pre-qualified Suppliers Supply of Training, Facilitation Services, Resource and Materials.
    Enquiries: Tender enquiries, questions or clarifications should be directed via the online forum. Cairns Regional Council officers are unable to respond to verbal enquiries in relation to the tender. The forum will close five (5) days prior to the tender closing time and date. Please ensure that all questions, information requests and clarifications are posted prior to this time.
    Lodgement of Submissions: Completed responses must be lodged by uploading the submission to Tenderlink, using the response forms within the tender documentation.
    We strongly recommend that you begin uploading your tender submission files at least two (2) hours BEFORE tender closing.
    Closing Time and Date: The tender closes at 4:30 PM on 13 January 2017. Submissions must be fully received by this time. Late, verbal or emailed tenders will not be accepted.
    Submissions will not be opened publicly. The lowest or any tender not necessarily accepted.
    Council reserve the right to change the tender specifications prior to making a decision on the submissions received in response to this invite.
    Council may invite all Tenderers to change their submission to take into account any change in the tender specifications.
    For technical issues or general assistance to register, download documents or upload your tender submission on this website, please contact Tenderlink Support Help Desk on 1800 233 533 or email support@tenderlink.com.

Provision of Services for Graduate Entry Medical Schools Application System and Website (GEMSAS)
Organisation:
Deakin University
State/Region:
Australia
1961
views since 07/12/2016
  • More details
    Tenderlink Ref:
    DEAKIN-750219
    Notice Type: Request for Tender
    Price Range: Not Specified
    Region: Australia
    Closing Date: 13/01/2017

    Deakin University on behalf of the GAMSAT Consortium of Graduate Australian Medical Schools invites Tenderers to submit a Tender to develop an online application, matching and ranking program and the provision of associated services for domestic applications to graduate-entry medical courses at GAMSAT Australian Universities and for the University of Melbourne's optometry and dental degrees.
    Tender submissions close on Friday 13th January 2017 at 2.00PM (AEDT). In the first instance submissions should be lodged in the electronic tender box at www.tenderlink.com/deakin. Late tenders will not be accepted.
    Any enquiries relating to the tender documents or the provision of the services in general should be addressed in the first instance through the forum on Deakin's etender portal at www.tenderlink.com/deakin.

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